Professional Choice Plumbing LLC (“Professional Choice Plumbing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we collect and use it, and how we protect and disclose that information.
Information We Collect
We may collect the following personal information:
Name
Service and billing address
Email address
Telephone number
Information submitted through our website forms
Details about requested plumbing services
Appointment, estimate, invoice, and payment information
Communications between you and Professional Choice Plumbing, including telephone calls, emails, and text messages
Website usage information, such as browser type, device information, IP address, and pages visited
How We Collect Information
We may collect personal information when you:
Contact us by telephone, email, text message, or through our website
Request an appointment, estimate, or plumbing service
Submit information through a website form
Communicate with our employees or service technicians
Make a payment or complete a service transaction
Visit or interact with our website
How We Use Information
We may use your personal information to:
Respond to questions and service requests
Schedule and manage plumbing appointments
Provide appointment confirmations, reminders, and technician-arrival updates
Prepare and deliver estimates, invoices, receipts, and service-related information
Communicate with you regarding current or previously requested services
Process payments and maintain business records
Provide customer support and respond to concerns
Improve our services, website, and customer experience
Meet legal, regulatory, licensing, insurance, and accounting obligations
Protect against fraudulent, unauthorized, or unlawful activity
How We Share Information
We may disclose personal information to service providers that help us operate our business, such as payment processors, scheduling and customer-management platforms, website providers, accountants, insurers, and other vendors. These providers may use the information only to perform services on our behalf.
We may also disclose information when required by law, to respond to a lawful government request, to protect our legal rights, or in connection with a business transaction such as a merger or sale.
We do not sell or rent personal information.
Mobile phone numbers, SMS consent, and text-messaging opt-in information will not be sold, rented, or shared with any third parties or affiliates for marketing or promotional purposes. SMS opt-in information and consent will not be transferred to any third party for purposes unrelated to providing the text-messaging services requested by the customer.
SMS/Text Messaging
If you consent to receive SMS messages from Professional Choice Plumbing LLC, you may receive conversational and service-related messages, including:
Responses to your questions
Appointment confirmations and reminders
Scheduling updates
Technician-arrival notifications
Estimates, invoices, and payment-related information
Updates or follow-ups concerning requested plumbing services
Messaging frequency may vary. Message and data rates may apply.
Reply STOP at any time to opt out of text messages. Reply HELP for assistance, or contact us at (352) 659-1002. Consent to receive text messages is not a condition of purchasing any goods or services.
Data Security and Retention
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of electronic transmission or storage is completely secure.
We retain personal information for as long as reasonably necessary to provide services, maintain business and warranty records, satisfy legal obligations, resolve disputes, and enforce agreements.
Cookies and Website Information
Our website may use cookies or similar technologies to support website functionality, understand website traffic, and improve the visitor experience. You may adjust your browser settings to limit or block cookies, although doing so may affect certain website features.
Your Choices
You may contact us to request that we update or correct your personal information. You may unsubscribe from SMS messages by replying STOP. You may also contact us concerning your communication preferences.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Professional Choice Plumbing LLC
Phone: (352) 659-1002
Email: info@professionalchoicefl.com
Website: https://www.professionalchoicefl.com
Florida Plumbing Contractor License: CFC1431784
Professional Choice Plumbing LLC SMS Terms and Conditions
By providing your mobile telephone number and consenting to receive SMS messages from Professional Choice Plumbing LLC, you agree to receive conversational and service-related text messages concerning your inquiries, appointments, requested plumbing services, scheduling updates, appointment reminders, technician arrival times, estimates, invoices, payments, and customer-service follow-ups.
Messaging frequency may vary depending on your interactions and requested services. Message and data rates may apply.
You may opt out at any time by replying STOP. After opting out, you will receive a confirmation message and will no longer receive SMS messages unless you opt in again.
For assistance, reply HELP or call Professional Choice Plumbing at (352) 659-1002.
Consent to receive SMS messages is not a condition of purchasing any goods or services. Wireless carriers are not liable for delayed or undelivered messages.
Please review our Privacy Policy for information about how we collect, use, and protect personal information.