About Professional Choice Plumbing

At Professional Choice Plumbing, we believe exceptional service starts with exceptional people.

Every day, homeowners invite us into their homes to solve important plumbing problems. That trust is something we never take for granted. We believe every customer deserves honest recommendations, expert workmanship, and a team that treats their home with the same care and respect they would their own.

Professional Choice Plumbing was founded by two owners who share the same vision: build a company where both customers and employees are treated the right way.

One of our founders spent more than a decade building his plumbing career across Florida, Virginia, Wyoming, and Washington. Working in a variety of markets exposed him to different plumbing systems, service standards, and company cultures. Those experiences shaped his belief that exceptional customer service begins by investing in the people doing the work.

When he and his family returned to Central Florida, he saw an opportunity to create something different. Too many talented plumbers weren't receiving the support, training, or career opportunities they deserved. Professional Choice Plumbing was founded with the belief that when you invest in your team, they provide exceptional service to every customer.

That philosophy aligned perfectly with our second owner's vision.

As Brandon Fairley has shared on the Home Service Heartbeat Podcast, building a successful company isn't simply about growing revenue. It's about creating a business customers can trust while building meaningful careers for the people who make that success possible.

Together, we've built Professional Choice Plumbing around one simple belief:

Take care of your team, and they'll take great care of your customers.

What Makes Professional Choice Plumbing Different?

We Put People First

Our customers aren't ticket numbers. They're homeowners, families, and neighbors who deserve honesty, transparency, and quality workmanship. We take time to educate our customers, explain what's happening, present multiple repair or replacement options whenever possible, and help them make the decision that's best for their home and budget, without pressure.

We Invest in Our Team

Great plumbers aren't born, they're developed. Instead of expecting technicians to "figure it out" on their own, we invest heavily in training, mentorship, and continuous education. By helping our team grow professionally, we're able to deliver better service, higher-quality workmanship, and greater peace of mind for our customers.

We Focus on Long-Term Relationships

Whether we're helping a first-time customer or someone who's trusted us for years, our goal is always the same: earn trust that lasts. Every phone call, appointment, recommendation, and repair is an opportunity to build a relationship; not just complete a service call.

We Believe Character Matters

Technical skills can be taught. Integrity, accountability, professionalism, and a genuine desire to help others are the qualities we value most. We believe doing the right thing, even when no one is watching, is what builds lasting trust.

Giving Back to Our Community

Giving back is an important part of who we are. We're proud to support Royal Family KIDS Camp in Ocala, an organization dedicated to creating life-changing experiences for children in foster care and children facing difficult home situations.

As Professional Choice Plumbing continues to grow, we're excited to expand our community involvement and find even more ways to give back to the community that has supported us.

A Company Built on Trust

Trust isn't built through advertising. It's built through every phone call, every recommendation, every repair, and every promise kept.

At Professional Choice Plumbing, we're committed to showing up prepared, communicating honestly, delivering exceptional workmanship, treating every customer like family, and standing behind our work.

Because when trust is earned, relationships last.

A Message from Brandon Fairley

"The best companies don't just build customer relationships. They build careers. When you invest in people, they invest in your customers, and everyone wins."

If you're looking for a place where you can grow professionally, make an impact, and be part of something bigger, we'd love to meet you.